okcards.ph is committed to protecting the personal data of every Filipino player who uses our platform. This Privacy Policy explains what information we collect, why we collect it, how it is used and protected, and what rights you have under the Philippine Data Privacy Act of 2012.
This Privacy Policy governs the collection, use, storage, and disclosure of personal data by okcards.ph (the "Platform") in connection with the provision of online casino, sports betting, bingo, slots, and related gaming services to players in the Philippines.
This Policy applies to all personal data collected through the okcards.ph website, its mobile-optimised interface, and any associated applications or communications, including email and SMS interactions with our customer support team.
This Policy should be read alongside the okcards.ph Terms and Conditions, which govern the overall relationship between okcards.ph and its registered players. By creating an account on okcards.ph or by continuing to use the Platform, you confirm that you have read and accepted the terms of this Privacy Policy.
okcards.ph is the data controller responsible for the personal data you provide or that is generated through your use of the Platform. As data controller, okcards.ph determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out in accordance with the Philippine Data Privacy Act of 2012 and its Implementing Rules and Regulations.
okcards.ph has designated a Data Protection Officer (DPO) responsible for overseeing data protection compliance within the organisation. You may contact the DPO regarding data privacy matters using the contact details provided in Section 16 of this Policy.
okcards.ph collects the following categories of personal data in connection with the provision of its services:
| Category | Examples of Data | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, government-issued ID number, nationality | Account registration, KYC verification, regulatory compliance |
| Contact Data | Email address, Philippine mobile number, residential address | Account communication, OTP delivery, support correspondence |
| Financial Data | GCash account reference, Maya account reference, bank account details (BPI, BDO, UnionBank) | Processing deposits and withdrawals, fraud prevention, AML compliance |
| Transaction Data | Deposit history, withdrawal history, bonus claims, game wager records | Account management, dispute resolution, regulatory reporting |
| Technical Data | IP address, device type, browser type and version, operating system, session duration | Platform security, fraud detection, performance optimisation |
| Usage Data | Games played, betting patterns, login timestamps, navigation paths | Personalisation, responsible gaming monitoring, service improvement |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | Customer support, quality assurance, dispute records |
| KYC Documents | Government ID images, proof of address documents, payment method verification screenshots | Identity verification, AML/KYC compliance, PAGCOR regulatory requirements |
okcards.ph collects personal data through the following means:
When you access and use the okcards.ph Platform, certain technical and usage data is collected automatically through your interaction with the site, including:
okcards.ph may receive personal data from the following third-party sources in connection with service provision:
okcards.ph processes your personal data for the following specific purposes:
Under the Philippine Data Privacy Act of 2012, okcards.ph relies on the following legal bases for processing your personal data:
okcards.ph uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small data files placed on your device when you access the site.
You can control and manage cookies through your browser settings. Note that disabling essential cookies will affect your ability to log in and use the okcards.ph Platform. Non-essential cookies may be declined without impacting core functionality.
okcards.ph may share your personal data with the following categories of third parties only where necessary and only to the extent required:
All third-party processors engaged by okcards.ph are bound by data processing agreements that require them to process personal data only as instructed, maintain appropriate security standards, and comply with Philippine data protection requirements.
okcards.ph may disclose your personal data to the following authorities when required by law or regulatory obligation:
okcards.ph retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and PAGCOR regulatory obligations. The following retention periods apply as a general guideline:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents re-identification.
okcards.ph implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:
Under Republic Act No. 10173 (Data Privacy Act of 2012), registered players who are Philippine data subjects have the following rights with respect to their personal data held by okcards.ph:
You have the right to be informed of how your personal data is being collected, processed, and used. This Privacy Policy fulfils that obligation. Any material changes to how okcards.ph processes your data will be communicated to you.
You have the right to request a copy of the personal data that okcards.ph holds about you, along with information about the purposes and legal bases of processing. Requests will be fulfilled within 30 days of verification of your identity.
If any personal data held by okcards.ph is inaccurate or incomplete, you have the right to request correction. This includes updating your registered contact details, correcting name spelling errors, or updating address information.
In certain circumstances, you may request that okcards.ph delete your personal data. This right is subject to our legal obligations to retain data under PAGCOR and AMLA requirements; okcards.ph cannot delete data that we are legally required to retain.
You have the right to object to processing of your personal data where okcards.ph relies on legitimate interests as the legal basis. You may also object to direct marketing communications at any time by following the opt-out instructions provided in our marketing emails or by contacting support.
Where technically feasible and applicable, you may request that okcards.ph provide your personal data in a structured, machine-readable format for transfer to another service provider.
If you believe that okcards.ph has not handled your personal data in accordance with the Data Privacy Act, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
To exercise any of the above rights, please contact our Data Protection Officer using the contact details provided in Section 16. We will require you to verify your identity before fulfilling any data subject request. Requests will be processed within 30 calendar days, or we will inform you if additional time is required.
okcards.ph does not knowingly collect personal data from any individual under the age of 21. Our services are intended exclusively for adults who meet the minimum age requirement for online gaming under Philippine law and PAGCOR regulations.
If okcards.ph discovers or is notified that it has inadvertently collected personal data from a person under 21 years of age, we will promptly take steps to delete that data and close the associated account. If you believe a minor has registered on the Platform, please contact our support team immediately.
Some of the third-party service providers engaged by okcards.ph — particularly game software providers and technical infrastructure partners — may process personal data in data centres located outside the Philippines. Any such cross-border transfer of personal data is conducted in accordance with Section 21 of the Philippine Data Privacy Act and its Implementing Rules, and is subject to the following safeguards:
okcards.ph does not transfer your personal data internationally except where necessary for the performance of your contract (e.g., processing a game round via a game server operated by a certified international provider) or where you have explicitly consented to such transfer.
okcards.ph may send you promotional communications about bonuses, new games, platform updates, and special events. Marketing communications are sent only to players who have provided their consent to receive them during or after the registration process.
You may withdraw your consent to receive marketing communications at any time by:
Withdrawal of consent for marketing will not affect the receipt of important transactional communications, such as deposit confirmations, withdrawal notifications, KYC status updates, or security alerts — these are necessary for the operation of your account and cannot be optioned out of.
okcards.ph reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, legal obligations, or regulatory requirements. The effective date at the top of this document indicates when the current version took effect.
When material changes are made to this Policy — particularly those affecting your rights or how your data is used — okcards.ph will provide reasonable advance notice through in-platform notification and/or by email to your registered address. For minor updates (such as clarifications or corrections), the Policy will be updated with a revised effective date and a summary of changes noted below.
Your continued use of the okcards.ph Platform following the effective date of any updated Privacy Policy constitutes your acknowledgement of the changes. If you do not agree with any material changes, you should cease using the Platform and may request account closure by contacting customer support.
For all data privacy enquiries, requests to exercise your data rights, or to report a data protection concern, you may contact the okcards.ph Data Protection Officer (DPO) through the following channels:
okcards.ph will acknowledge receipt of your data privacy request within 3 business days and will aim to resolve all requests within 30 calendar days. If additional time is required, you will be notified of the reason and an estimated completion date.
If you are not satisfied with our response to a data privacy request or complaint, you have the right to escalate your concern to the National Privacy Commission (NPC) of the Philippines.
Your data is protected. Your privacy is respected. And over 1,200 games, live dealer tables, and fast GCash payouts are waiting. Players must be 21 years or older.